Privacy policy

What we collect

When you apply for a call: your first name, email, mobile, brand name, website, Instagram or TikTok handle, monthly revenue range, where you're based, and what you want help with.

When you book a call through our Google booking page: your name and email, which Google uses to send the calendar invite.

We also record which ad or link brought you to us (for example the campaign name in the web address) and the page you came from.

When you browse the site: how you use the pages, such as which pages you visit, buttons you click and how far you scroll. Our analytics hides anything you type into forms.

Why we collect it

To work out whether we're a good fit for your brand, to get in touch about your application (including ringing you on the mobile number you give us), and to run and book your call.

To understand which ads and pages are working, so we can improve them.

Who sees it

Magnetiq Social (Jez, plus contractors we bring in for shoots and edits).

The tools we use to run the business, only so they can do their job for us: website hosting (Vercel), our database (Neon), email (Resend, including the alert we send ourselves about your application and our booking and reminder emails), our calendar (Google), and analytics (PostHog).

We don't sell your details, and we never share your name, email or mobile with our analytics or advertising tools.

LinkedIn Insight Tag

We use the LinkedIn Insight Tag to measure how our LinkedIn ads perform and to show our ads to people who have visited our site.

It collects the pages you visit on our site, and the fact that you applied or booked a call. If you're logged in to LinkedIn, LinkedIn can link this to your LinkedIn profile. We don't send LinkedIn your name, email or mobile.

You can opt out of ads based on your activity in your LinkedIn ad settings (Settings, then Advertising data).

Where it's stored

Our service providers (hosting, database, analytics and LinkedIn) may store data outside Australia, including in the United States.

How long we keep it

We keep your details for as long as we need them to talk to you about working together, then delete or de-identify them, usually within 2 years of our last contact. Analytics data is kept in line with our analytics provider's standard settings.

Seeing or deleting your details

You can ask to see, correct or delete your details any time by emailing hello@magnetiqsocial.com.au. We'll send you what we hold, correct it, or delete it, usually within a few days.